We provide multiple fast and convenient methods for initiating your service request.

  • Email Help Desk

    This is the fastest and easiest way to get support!

    Simply email your request to helpdesk@wilmethgroup.com and a ticket will automatically be generated in our system.

    The subject will become the ticket title.  The body of the message will become the ticket description.  You can also include attachments in your email and they will be added to your ticket.

  • Web Form

    Complete the following form using your company email address.

    Support Form
    Maximum upload size: 104.86MB
  • Client Portal

    Our full service client portal allows you to open and manage all of your service requests in one place. You can also submit quote requests, manage projects and more.


    Login using your email address and password that we provided during account setup.  Give us a call if you need help gaining access to the portal.

  • Phone

    If you need to open your support request by phone, please call us at (805) 659-4772.

  • Text & Cell

    We will always do our best to answer your text messages, mobile calls and direct email correspondence…

    While we strive to maintain a personal touch with all of our clients, getting your service request into our ticketing system is critical.  Tickets help us maintain efficient communication within our office while simultaneously tracking progress and costs associated with a particular request. Please use of the other convenient options to ensure that your ticket gets created in our system.